The AI-native CRM for perm and executive search
Meet Defrag.
The all-in-one operating system for your recruiting business.
Conversations with clients and candidates are the best use of your time. Defrag guides you towards the highest-value activity, coaches you on your pipeline and handles all the notes and follow-ups, so you can do what you do best, all day.
- No more manual entry
- Your own algorithm
- One company, one voice
- The recruiter-in-the-loop approves every action
Gmail
Google Calendar
Fireflies
Your existing CRM, imported
Built AI-native.
Not retrofitted.
Most recruiting CRMs were designed for typing, with AI added years later. Defrag was designed the other way round: the conversation is the input, and the whole system is built around reading it.
How we built it →Talk. Review. Send.
The work you already do is the input. Defrag turns it into the record and the next step, and leaves every decision with you.
Have the conversation
Calls and meetings are transcribed, then matched to the right candidate or contact by phone number and email. No typing up notes afterwards.
Review what it heard
Defrag proposes updates field by field: notice period, salary expectation, reason for moving. You accept, edit or reject each one. Nothing lands in the record until you do.
Make the next move
Submissions and follow-ups are drafted from what was actually said on the call, in your firm's voice. You read it, change it, and send it from your own Gmail.
Built for the people who run the desk
Start from your seat. It is the same system underneath.
Define your own algorithm
Write the workflows, targets and voice. The AI works inside them, and you approve what it proposes.
For agency leaders → RecruitersYour desk, minus the admin
Talk to people. Review a record and a draft that are already written, and send them yourself.
For recruiters → Finance & operationsOne place for the money
Placements, billing events and commission splits sit on the same record.
For finance and operations →The AI proposes. You decide.
Your reputation rides on every email that leaves your desk. Defrag is built so that nothing goes out, and nothing in the record changes, without a person choosing it.
Leave your existing CRM, keep your history
Your database is years of relationships. We bring it across in stages and check each one before the next begins, so you start on Defrag with your records and history.
I feel like I can do the work of 10 recruiters.
See it on your own desk
Thirty minutes with the person who runs Defrag. Bring a search you're working on and we'll walk it through.
Fill in a short form and we'll set up a time.